Skip to content

Oakland students give old computers a new home

on September 10, 2009

On a hot day in West Oakland, children and parents sat at rows of desks in a warehouse classroom. It was dark, the fan hummed and people chattered in low voices. A sense of expectation filled the room.

In three hours, every child would get a voucher for a free computer.

“Okay, ground rules,” said a voice from the back of the class. “Although these computers are free, you pay with your attention. No iPods or text messaging. No internet or games until the appropriate time.”

The voice belonged to 32-year-old instructor Naomi Jimenez, who runs a tight ship. She was there to teach everyone how to use the computer and the software that comes with it. The noise tapered off, and Jimenez launched into a demonstration. The countdown to a new computer had begun.

Jimenez works for Oakland Technology Exchange West, an organization with a simple mission: get unwanted computers, fix them and give them to every middle and high school student in the Oakland Unified School District.

The district doesn’t track how many of its students own computers, but most are considered low income—69 percent qualify for free or reduced school lunches. These students live in a city that threw away 1,047 tons—or 2,094,000 pounds—of e-waste last year, according to, an Alameda County waste reduction organization.

E-waste includes computer monitors, flat screens, CPUs and other electronics such as portable DVD players, TVs and cell phones. E-waste contains a number of toxic materials, such as lead, which is found in cathode ray tubes from computer monitors, and mercury, which is used in flat screens, so keeping it out of the waste stream benefits the environment.

“Just turning computers into consumables that we throw away is so incredibly destructive to the planet,” said Oakland Technology Exchange West Founder Bruce Buckelew. “There couldn’t be a better synergy between two problems, e-waste and [the] digital divide. It’s like a perfect match.”

Buckelew, who is 66, is a retired IBM engineer. After volunteering to fix computers in the basement of Oakland Technical High School, he founded Oakland Technology Exchange West in 1995. Over the years, the center has grown to employ a staff of eleven, some of whom were students and clients before they graduated to working there.

The center gives away about 1,500 computers to Oakland students every year and sends another 1,000 to community groups and schools, preventing about 100 tons of e-waste annually.

This is accomplished by sorting and repairing a huge volume of donated machines. In the back of the warehouse, 6-foot-tall stacks of computers line the walls. Towering columns of monitors and CPUS divide the main room, leaving narrow walkways.

The donations arrive on the loading dock, where the light shines through a few bullet holes in a metal door. From there, they go to the volunteer area, and on an average day about 25 people sit at long tables cleaning computers, monitors and keyboards.  They also test mice and speakers and remove useful parts from older computers that will be recycled.

Many of the donated computers come from local companies, which purge old machines and replace them with new ones every few years. Other computers are dropped off on donation days by people who don’t want them anymore.

“We get a lot of amazing computers that have viruses,” said Buckelew.  “You know when you have a lot of money, the easier thing to do when your computer starts acting weird is buy a new one.”

The staff makes repairs in a back area full of open machines, some of which are up and running with the circuitry exposed.  Every surface is littered with components, cords, wires and parts. A rack holds plastic bins of circuit boards. In some cases, Post-it notes indicate the state of the various fix-it jobs. “Done, put back together” read one note.

This is the domain of technical support specialist Dan Huynh, who started working on computers with Buckelew in 1994 when he was in 10th grade. Huynh and other staff members take the computers apart, replace whatever needs replacing, erase the hard disks to remove old files and viruses, and install the software that the center provides.

Many of the center’s clients come from West Oakland, but any 6th to 12th grade student in the district can participate. To alert families, the staff sends flyers and emails to Oakland middle and high schools at the start of the school year, and they bring a booth to registration days.

To get a computer, students must take the three-hour class, offered in English or Spanish, and bring a parent. Then they receive a PC with a Pentium III processor, a monitor, a mouse and a keyboard. If they want a faster machine with a bigger hard drive, they can volunteer to earn “service bucks,” which can be used like cash at the center’s “Tech Store.” Parents and community members can also volunteer to earn computers.

Back in the classroom, Robert Malone, a 28-year-old counselor, was sitting in a corner with three shy teenage boys from an Oakland group home. “Whenever we get new residents, I like to bring them here so that they can have computers,” he said. “Being computer literate is important. We want to make sure that they will be well-versed in as many skills as possible.”

17-year-old Adrian, a young man with slicked-back hair and a soft voice, was looking forward to using his machine for games, email, and homework. Ra’sheed, a round-faced 14-year-old, wanted to use his computer to loop beats and make music with Audacity, the audio editing program that the center offers.

Next to Ra’sheed sat Tim, a 17-year-old with the hint of a mustache on his upper lip. He was polite but wary.

“I like to type,” he said, without making eye contact.

Did he mean he liked to write?


What kind of thing did like to write?

“Poems,” he said, looking up and holding his gaze steady.

About an hour later, Jimenez led Tim and the other students through a word processing demonstration using Open Office, a free office software suite. She directed the students to open a new document and type their name and why they had come to the class.

Tim typed: “I am here to get a new computer for school.”

From the back of the class, Jimenez explained how to change the font.

Tim changed his text to cursive. He made his name blue and his text red. He hit delete and tapped a few keys. A small smile crossed his face.

His screen now read, “I am here to get a new computer for writing.”


  1. Ari Block on September 12, 2009 at 6:29 pm

    very cool 🙂

  2. Kaela Petty on September 29, 2009 at 2:50 pm

    This is an absolute great program and very well needed in this community!! We appreciated the class and all the support of the staff, our computer is installed and working great for my son Kayvon’s needs! Thanks again OTX and especially Mr. Buckelew for his vision and dedication!

    Kaela and Kayvon Petty

  3. Bruce Buckelew on October 13, 2009 at 6:26 pm

    I would like to thank Kate McLean for the time she spent researching and writing this story. We have been in the news many times, and Kate spent more time and effort than any other reporter. She made sure she got it right. Thanks.

  4. […] most students are able to get online at least weekly.  Is this an anomaly?  Have programs like Oakland Technology Exchange West made low-income Oakland neighborhoods less digitally divided than similar neighborhoods […]

Oakland North welcomes comments from our readers, but we ask users to keep all discussion civil and on-topic. Comments post automatically without review from our staff, but we reserve the right to delete material that is libelous, a personal attack, or spam. We request that commenters consistently use the same login name. Comments from the same user posted under multiple aliases may be deleted. Oakland North assumes no liability for comments posted to the site and no endorsement is implied; commenters are solely responsible for their own content.

Photo by Basil D Soufi
Oakland North

Oakland North is an online news service produced by students at the UC Berkeley Graduate School of Journalism and covering Oakland, California. Our goals are to improve local coverage, innovate with digital media, and listen to you–about the issues that concern you and the reporting you’d like to see in your community. Please send news tips to:

Latest Posts

Scroll To Top